Refunds and Returns

Refunds and credit notes cannot be issued for Nursery Furniture or mattresses as these items are not held in stock, but are ordered upon customer request. The Nursery Furniture comes with a 2 year Guarantee when registered within 28 days, so should there be any problems, Obaby can help you directly.

If for any reason an item needs to be returned or swapped, it must be returned or swapped in its original, perfect-conditioned, unused packaging, in the first instance please email naturalforbaby@gmail.com to get details.

There is normally a 28 day deadline to swap a gift for another item or size.

Upon the rare occasion that something is faulty, please email naturalforbaby@gmail.com to have the matter resolved, as the different brands operate in different ways as to how to resolve any issues. Some may wish to contact you directly or need a photo for example.